I could have just brought my trailer if I knew there were going to be problems. It meant an extra trip.
I called ahead of time to ask about delivery policies before purchasing over 1200ft. of PVC pipe. I was quoted at $20. Upon arrival, I bought all other necessary items but upon inquiring about delivery, I was told a totally different story....$40 + mileage + only on Mondays. I live on a ranch and had been waiting on a significant amount of rain to start the project. I don't have time to wait on their schedule.So if you intend to have any deliveries...1)you must have an account,2)make sure you have the name of the person you talked to(which I did not see coming)3)delivery is only on Mondays 4) is your gate big enough for them to enter 5)just plan on doing it yourself if you need it done in a timely manner without having to answer a jillion other exceptions that they can make up so they don't have to deliver.
They will not wait on you unless you are some big buyer.
I've had it with Buttery's, I shall never go back.
This is a family own company.If you want to get a job here you about have to talk to all four of the family members. There's a big turnaround in the warehouse and the yard because of low pay and over work and the benefits are crappy. The drivers, sales and buyers are treated a lot better then the rest of the employees.If a customer that has credit ever don't pay on time or have a check bounce one time and it doesn't matter how long they been a customer will never get credit again.Ronnie Wisdom in dispatch will lie to customers and the drivers.(He's a back stabber).They don't no how to do inventory,because in sales they will tell a customer they have a product that don't have because in the inventory on the computer it will say they have it or there might be one thing left and 4 customers might want it deliver but only one will get it.I think the Buttery family should stay home and let people know how to run a company to do so.
So go to Hasse's, Hasse's will wait on any and all no matter how big or small the purchase.
Buttery Hardware Company Llp is a US Hardware Store based in Llano, Texas. Buttery Hardware Company Llp is located at 201 W Main St, Llano, TX 78643, USA.
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